PROTECTING TRAVELER EQUITY MATTERS
Corporate travel policies are designed to minimize the cost of traveling. Historically, saving methodologies have been focused on decreasing air, car and hotel spend. Today, the basic experience of travel has changed – airport parking and security are a hassle, options are fewer, flights are full, seats are small, picking up a rental car requires getting on a bus or train and Uber queues are almost as long as taxi lines. Enter traveler friction – the wear and tear caused by business travel.
Corporate travel policies must address the total cost of traveling – the sum of the trip’s dollar cost plus the cost of traveler friction. Protecting traveler equity outweighs the minimally higher total trip cost. Benefits include greater employee retention, bolstered recruiting and higher productivity.
The happy traveler (yellow line) in the graph is flying first class, has a private transfer service and is staying in five-star accommodations. The blue line indicates the high supplier (dollar) cost. The stressed traveler may have no more than a bike and a tent. The blue line indicates the low supplier (dollar) cost. Where should your travel spend fall on the graph? Should your policy allow first and business class travel, upgraded seat purchases, more comfortable and convenient hotels, black car service, paid time off for lengthy trips, non-stop flights and open bookings? Aladdin Travel helps corporations determine where on the green line their travel policy best fits to efficiently manage spend and protect traveler equity.
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