Career
Opportunities
Career Opportunities
Corporate Travel Consultant: Candidate should have first hand travel experience. Candidate should be self-motivated, articulate, possess strong interpersonal skills and a proven track record as a team player with the highest level of professionalism. Eligibility requirements include:
*Experience (2-5 years) as a corporate travel consultant with domestic and international background
*Experience with GDS reservation system (Amadeus strongly preferred)
*Ability to assist in all aspects of arranging/booking travel including air, rail, hotel, car and alternate ground transportation, including strong aptitude for booking highly complex multiple leg international itineraries
*Promotion and maintaince of excellent client relations by managing a prompt and accurate response, positive telephone and service techniques
*Effective use all computer systems and tools to ensure consistency and adherence to processes and procedures
*Proactive recommendations of alternate routes and lowest available fares
*Ability to prioritize, multi-task and handle high volumes with strong written and verbal communications skills while maintaining a friendly and professional demeanor
*Knowledge of Industry codes and geography
If you meet the eligibility requirements, please submit your resume along with a brief explanation about why you would be a good fit for this position to liz.hensley@aladdintravel.com.
Technology & Operationial Excellence Coordinator: Aladdin Travel is seeking a Technology and Operational Excellence Coordinator. The main focus of this role is to provide support to the Technology & Operational Excellence Team. This position will work to implement new accounts and arm the corporate travel advisors with everything they need to know when booking travel for a specific account. The position requires technical skills, including strong problem solving and logical analysis skills.
Responsibilities and Duties
- Coordinate requirements with technology team to ensure smooth implementations of new accounts
- Support Technology & Operational Excellence Team with all aspects of online booking tool implementation, configuration and testing of client sites within set implementation timeline.
- Update the Technology & Operational Excellence team on changes/enhancements to products so that other departments have sufficient product information for sales, training and account management functions
- Participate in any internal and external client calls
- Manage Queues
- Input and maintain company profiles in Amadeus
- Ensure problems are monitored and escalated to Management when necessary for resolution
- Assist with ad-hoc projects as required
Skills & Experience
- Working knowledge of Amadeus or any GDS preferred
- Proficient in Microsoft applications such as; Word, Excel, PowerPoint, Google Docs
Personal Attributes Needed
- Ability to work under pressure and thrive in a fast paced environment
- Demonstrated integrity, respect, commitment to excellence and collaboration skills
- Highly self-motivated and directed
- Exceptional customer service orientation & interpersonal skills
If you meet the eligibility requirements, please submit your resume along with a brief explanation about why you would be a good fit for this position to liz.hensley@aladdintravel.com.
